Privacy Policy

Personal Data Collection Statement (PICS)

This Personal Data Collection Statement ("PICS") explains how your personal data is collected, used, and shared in compliance with the applicable data protection and privacy regulations. By using this website ("Website") or purchasing products through it ("Products"), you acknowledge and agree to the following terms:

1. Purpose of Collection and Use

We collect and use your personal data to:

  • Provide access to our Website and deliver Products.
  • Share information with authorized third parties as outlined below.
  • Allow you to access, correct, or update your personal data upon request.

This PICS may be updated periodically, so we encourage you to review it regularly.

2. Applicability

This PICS applies to personal data collected from:

  • Visitors: Individuals who browse our Website.
  • Users: Individuals who purchase or receive Products.
  • Contacts: Individuals who contact us through the Website, email, or other methods.

3. Personal Data We Collect

We may collect, store, process, transfer, and use the following types of personal data:

3.1 Visitors

  • IP address or unique device identifiers (mandatory).

3.2 Users

  • Username.
  • Account password.
  • Full name (mandatory).
  • Email address (mandatory).
  • Billing and delivery addresses (mandatory).
  • Payment information (mandatory).
  • Telephone number.

3.3 Contacts

  • Full name (mandatory).
  • Email address (mandatory).
  • Any other personal data you voluntarily provide.

* Failure to provide mandatory data may limit our ability to deliver Products, respond to inquiries, or grant Website access.

4. Purpose of Data Use

Your personal data is used for the following purposes:

  • Product Provision: Managing orders, accounts, billing, and payments.
  • Website Functionality: Analyzing usage and optimizing user experience.
  • Customer Service: Addressing inquiries, feedback, and support requests.
  • Security: Ensuring data integrity and preventing fraud.
  • Legal Obligations: Complying with laws, regulations, and official requests.
  • Direct Marketing: With your consent, sending promotions and updates (see Section 9).

Personal data will not be used for purposes outside these unless:

  1. You explicitly consent.
  2. It relates directly to the original purpose.
  3. It is permitted under applicable laws.

5. Data Sharing

We may share your data with:

  1. Internal Parties: Employees, officers, and subsidiaries.
  2. Service Providers: IT providers, payment processors (e.g., Shopify, PayPal), product suppliers, analytics services, and cloud storage providers.
  3. Advisors: Legal, financial, and accounting professionals.
  4. Regulatory Authorities: As required by law or for fraud prevention.
  5. Corporate Transactions: In the event of mergers, sales, or reorganizations.

All data shared with third parties is protected through confidentiality agreements or similar safeguards. Consent will be obtained for sharing data with entities not listed above.

6. Cookies

Cookies improve your browsing experience. Our Cookie Policy outlines their use, including:

  • Types of Cookies:
    • Session Cookies: Temporary, deleted after browsing.
    • Persistent Cookies: Stored for future visits.
  • Categories:
    • Necessary: Ensure Website functionality.
    • Performance: Analyze and enhance Website use.
    • Functionality: Remember user preferences.

By using our Website, you consent to cookies unless disabled in your browser settings. Disabling cookies may affect functionality.

7. Data Retention

Your personal data will be retained only as long as necessary to fulfill its purpose or comply with legal obligations. Once the retention period ends, data will be securely deleted or anonymized.

8. Access and Correction

Under the Personal Data Protection Ordinance (PDPO), you have the right to:

  • Access: Request a copy of your data (fees may apply).
  • Correction: Request updates if data is inaccurate.

To exercise these rights, please contact us directly. Requests may be denied if the data is deemed correct or changes involve opinions.

9. Direct Marketing

With your explicit consent, we may use your personal data for:

  • Sending product promotions, updates, and discounts.
  • Sharing seasonal greetings and other communications.

You may opt-out of direct marketing at any time by:

  • Emailing us with your preference.
  • Replying to marketing emails with "unsubscribe."

We will only share personal data for marketing purposes if you have provided prior consent.

This PICS aims to ensure transparency and protect your personal data. If you have any questions or wish to exercise your rights, please contact us at your earliest convenience.

Contact Information:

Email: info@rozelina.com

Or visit our Contact Page

Company Information:

Rozelina

Address: 28 Welby St, Manchester M13 0EL, United Kingdom

Email:  info@rozelina.com

Contact Page

Phone number: +31610495851

Our customer service team is available Monday to Friday from 9 AM to 5 PM.